Legal

Terms of Service

Last updated: 18 October 2026

1. Parties & scope

These terms govern the use of websites, applications, and software development services provided by CrovnCRM, registered in Ras Al Khaimah, United Arab Emirates ("CrovnCRM", "we"). By accessing our services or engaging us for development work, you agree to these terms.

2. Services

CrovnCRM provides custom software development — including design, engineering, deployment and maintenance of enterprise systems, mobile applications and automation platforms — and operates software products it develops. Specific deliverables, timelines and fees are defined in a written statement of work agreed for each engagement.

3. Accounts & authentication

Access to our applications requires sign-in through Google or Microsoft OAuth. You are responsible for maintaining the security of your provider account and for all activity under your account. You must promptly notify us at anonymouscoder047@gmail.com of any unauthorized access.

4. Acceptable use

You agree not to:

• Use the services for unlawful purposes or in violation of applicable regulation
• Attempt to gain unauthorized access to systems, other workspaces, or user data
• Upload malicious, infringing or harmful content
• Interfere with the operation, security or integrity of the services

Violation may result in suspension or termination of access.

5. Intellectual property

Unless a written agreement states otherwise: custom deliverables developed under a paid engagement are assigned to the client upon full payment; pre-existing tools, libraries, and frameworks remain the property of CrovnCRM or their respective licensors; and our own products (including the CrovnCRM platform) remain our property.

6. Client responsibilities

You are responsible for the accuracy and legality of data you submit, for configuring access permissions for your team members, and for maintaining any credentials, DNS records or third-party accounts your deployment depends on.

7. Service availability

We aim for high availability but do not guarantee uninterrupted service. Maintenance, provider outages, or force majeure may cause downtime. Scheduled maintenance will be communicated in advance where practicable.

8. Warranties & liability

Services are provided "as is" except as expressly agreed in writing. To the maximum extent permitted by law, CrovnCRM is not liable for indirect, incidental or consequential damages, lost profits or lost data. Our aggregate liability is limited to the fees paid for the services giving rise to the claim in the three months preceding it.

9. Confidentiality

Each party will keep confidential information received from the other party confidential and use it only for the purpose of the engagement.

10. Termination

Either party may terminate an engagement per the terms of its statement of work. On account termination or workspace deletion, associated data is permanently removed as described in our Privacy Policy.

11. Governing law & disputes

These terms are governed by the laws of Ras Al Khaimah and the federal laws of the United Arab Emirates. Disputes will be resolved in the courts of Ras Al Khaimah, UAE.

12. Contact

CrovnCRM · Ras Al Khaimah, United Arab Emirates
Email: anonymouscoder047@gmail.com
Phone / WhatsApp: +971 505658506